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Redefine your pharmacy through the innovative LEGO Serious Play® method

The right way to make informed decisions

Doing a thorough analysis before investing in the renovation of your pharmacy can help you avoid risks such as inefficiency, failure, increased costs and customer dissatisfaction.

An accurate analysis can ensure that your business is optimally designed and responds to the needs of your customers and your collaborators, that the project achieves the desired objectives, that the restructuring phase is efficient and that your customers are satisfied of the shopping experience. For this reason, It's important to do a thorough analysis before investing time and money in restructuring your business.

4 Good reasons to do an analysis using the LEGO Serious Play® method

before investing in the restructuring of your business:

The LSP is a problem solving and decision making tool, based on play and creativity, which helps develop innovation and problem solving skills. Through the use of LEGO bricks, participants will represent concepts and ideas in a concrete and visual way, encouraging collaboration and creativity.

The LSP is a method based on the collaboration and inclusion of all your team members, therefore particularly suitable for involving the staff of the commercial space in defining solutions and to create a sense of belonging to the renovation project.

The LSP can help to identify challenges and opportunities that arises during the restructuring phase and to find creative and effective solutions to address them.

The LSP can be a fun and engaging way to do an analysis while making the the design phase of the renovation more enjoyable and motivating, for you and your team.

In summary, using the LEGO Serious Play® (LSP) method is effective for developing innovation and problem solving, involving your team in defining solutions, identifying challenges and opportunities and making the design phase more enjoyable and motivating.


For an optimal analysis, both the owner and the collaborators who work in your pharmacy must be involved, with a minimum of 3 up to a maximum of 8 people. A document describing the problems we intend to address will be produced.

We ask you to make half a day of your time available, interspersing a pleasant refreshment break offered by us. Time that will be needed to extrapolate the correct data… plus having fun. To meet your needs, we are also available on holidays.

The meetings can take place directly at your office, or if you prefer at Clou's offices. 

A certified facilitator will guide the group, step by step, model by model, to identify the correct answers to solve the problems formulated at the outset.

A final report that summarizes the workshop and describes the details of the most significant steps highlighting the solutions that emerged from the group. The report also contains a work plan with indications for giving substance to the solutions developed during the workshop.

The cost of the Lego Serious Play® workshop including the final report is €1,750 ie, (excluding any travel costs of the facilitator which will be communicated to you in advance). If you decide to rely on Clou for the renewal of your business, you will get a 50% discount on the cost of the Lego Serious Play® workshop.

The analysis that emerges with LEGO Serious Play® allows you to reconsider your business in the clearest and simplest way, whether in terms of reorganizing spaces, defining new services, or optimizing your team's work.

Do you want to transform your business?

Fill out the contact form to receive more information and a free consultation on how the Lego Serious Play® method can help you.

We are waiting for you

Simona Villa, project designer and certified Lego Serious Play® facilitator since 2017, has conducted LSP workshops for different types of organizations (from very small to very large) in different sectors, artisanal, commercial, public and professional.

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